Terms of Purchase for Jones Road Beautye

These Terms of Purchase govern your order and purchase of products from Jones Road Beautye (referred to as “we,” “us,” or “our”). By placing an order on our website, you agree to these terms. Please read them carefully before making a purchase.

1. Order Placement and Acceptance

  • To place an order, you must provide accurate and complete information, including shipping details, payment information, and contact details (e.g., email address, phone number).
  • We reserve the right to accept or reject any order at our discretion, including cases of incorrect pricing, product unavailability, or suspected fraud. If your order is rejected, we will notify you via email (using the address provided during checkout) and refund any payment received.

2. Pricing and Payment

  • All product prices are listed in USD (United States Dollars) and are subject to change without notice. The price charged at checkout is the final price, including applicable taxes and shipping fees (where applicable).
  • We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our website. By providing payment information, you confirm that you are authorized to use the payment method and that the information is accurate.
  • Payment is processed immediately upon order confirmation. If payment is declined, your order will not be processed.

3. Shipping and Delivery

  • Processing Time: Orders are typically processed and shipped within 1–3 business days of payment confirmation.
  • Delivery Time: Once shipped, delivery is estimated to take 6–12 business days, regardless of the destination. This timeline is an estimate and may be affected by factors beyond our control (e.g., customs delays, weather, carrier issues).
  • Shipping Updates: You will receive a shipping confirmation email with tracking information once your order has been dispatched. It is your responsibility to monitor the tracking status and ensure someone is available to receive the delivery at the provided address.
  • Undelivered Orders: If an order is returned to us due to an incorrect address, unclaimed delivery, or other issues caused by you, we may charge a reprocessing and reshipping fee. If you wish to cancel the order after it is returned, a refund (minus shipping costs) will be issued.

4. Returns and Refunds

  • Return Policy: We offer a 60-day return period for unused, unopened, and undamaged products. To qualify for a return:
  • The product must be in its original packaging, with all tags and seals intact.
  • You must initiate the return process by contacting our customer service team at [email protected] within 60 days of receiving your order.
  • You will be provided with a return authorization number and instructions for shipping the product back to us. Return shipping costs are the responsibility of the customer, unless the return is due to a defective product or an error on our part.
  • Refund Processing: Once we receive and inspect the returned item (and confirm it meets the return criteria), we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that your bank or credit card provider may take additional time to reflect the refund in your account.

5. Product Availability

  • Products are subject to availability. We strive to maintain accurate stock levels on our website, but in rare cases, a product may be out of stock after an order is placed. If this occurs, we will notify you via email and offer a refund, a replacement with a similar product (if available), or a backorder option (if applicable).

6. Limitation of Liability

  • Jones Road Beautye is not liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products, including but not limited to delays in delivery, product dissatisfaction, or damages caused by improper use of products.
  • Our liability for any claim related to your order is limited to the total amount paid for the product(s) in question.

7. Changes to Terms

We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of our website or placement of orders after changes are made constitutes acceptance of the updated terms.

8. Contact Us

If you have questions or concerns about these Terms of Purchase, please contact our customer service team at [email protected]. We will respond to your inquiry as promptly as possible.

Last updated: August 15, 2025